Privacy Policy

1. INTRODUCTION
Emart Home Improvement Centre is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you interact with us online and in-store.

2. INFORMATION WE COLLECT
2.1 We collect personal information you provide, including name, contact details, payment details, and delivery addresses.
2.2 We may collect information automatically, such as IP addresses, browsing history, and device information when using our website.
2.3 Cookies and similar tracking technologies may be used to enhance user experience.

3. HOW WE USE YOUR INFORMATION
3.1 To process orders, payments, and deliveries.
3.2 To communicate with you regarding orders, promotions, and customer service.
3.3 To improve our website, services, and customer experience.
3.4 To comply with legal obligations and prevent fraud.

4. SHARING YOUR INFORMATION
4.1 We do not sell your personal data.
4.2 We may share information with third-party service providers, such as payment processors and delivery services, to fulfill orders.
4.3 Legal authorities may be granted access where required by law.

5. DATA SECURITY
5.1 We implement appropriate security measures to protect personal data.
5.2 While we strive to protect your information, we cannot guarantee absolute security due to the nature of the internet.

6. YOUR RIGHTS
6.1 You have the right to access, correct, or request deletion of your personal information.
6.2 You may opt out of marketing communications at any time.
6.3 Requests regarding personal data can be submitted to our contact details below.

7. CHANGES TO THIS POLICY
7.1 We reserve the right to update this policy as needed.
7.2 Continued use of our services after updates constitutes acceptance of changes.

8. CONTACT INFORMATION
For queries regarding this Privacy Policy, contact us at:
Email: info@emartexpress.co.za
Phone: 031 702 5184
Address: 14/16 Chapel Street, Pinetown, Durban, 3610